privacy policy

GENERAL INFORMATION

UAB "BALTIC REFRIGERATION GROUP," registration number 300077761, with its registered office at S. Žukausko g. 11, Ramučiai, Kaunas district (hereinafter referred to as the Data Controller), establishes the terms and conditions of personal data processing in this Privacy Policy (hereinafter referred to as the Privacy Policy) when using the website managed by the Data Controller at https://e-brgroup.eu (hereinafter referred to as the Website). The terms and conditions of this Privacy Policy apply every time you visit the Website, regardless of the device you use (computer, mobile phone, tablet, television, etc.).

It is crucial to read this Privacy Policy carefully, as by visiting the Data Controller’s Website, you agree to the terms described in this Privacy Policy. If you do not agree with these terms, please refrain from visiting this Website, using its content, and/or services.

By providing their personal data (including data submitted directly or indirectly while visiting the Website or using its services), the data subject agrees to and does not object to the Data Controller managing and processing such data for the purposes and in the manner specified in this Privacy Policy, the consent of the data subject, and as provided by law.

Individuals under the age of 16 may not provide any personal data through the Data Controller’s Website. If you are under the age of 16, you must obtain the consent of your parents or other legal guardians before providing personal information.

Representative – a person representing the Data Controller's partners (service providers), whether natural or legal persons.

In this Privacy Policy, the term data subject refers to Representatives, Interested Persons, Customers, Candidates, Callers, or any other natural person whose personal data is processed by the Data Controller.

Interested Person – a natural person interested in the goods sold or services provided by the Data Controller or wishing to contact the Data Controller for other inquiries.

Candidate – a person participating in or intending to participate in a personnel selection process conducted by the Data Controller.

Customer – a person who has purchased goods or services from the Data Controller or has entered into an agreement with the Data Controller for the provision of goods or services.

Caller – a person who contacts the publicly announced phone number regarding the sale of goods, the provision of services, or other inquiries related to the Data Controller.

The Data Controller collects personal data in compliance with applicable European Union and Lithuanian legislation and guidelines provided by supervisory authorities. All reasonable technical and administrative measures are taken to ensure that the data collected about data subjects is protected against loss, unauthorized use, and alteration.

This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), the Lithuanian Law on the Legal Protection of Personal Data, and other European Union and Lithuanian legal acts. The terms used in this Privacy Policy are understood as defined in the General Data Protection Regulation and the Lithuanian Law on the Legal Protection of Personal Data.

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

Direct information provided by you.
Information about how you use our Website.
If you visit our Website, we also collect information revealing the peculiarities of the services you use or automatically generate statistics of visits. Read more about this in the "Cookies" section.

Information from third-party sources
We may receive information about you from public and commercial sources (to the extent permitted by applicable laws) and combine it with other information we receive from you or about you. Information about you may also be obtained from third-party social network services when you connect to them, for example, through your accounts on the "Facebook" network.

Other information we collect
We may also collect other information about you, your device, or your use of our Website content with your consent.

You may choose not to provide us with certain information; however, in such cases, we may not be able to offer our services to you.

PROCESSING OF PERSONAL DATA FOR CONSULTATION AND INQUIRY PURPOSES

The Data Controller processes the personal data of Interested Persons, including Callers, who contact the Data Controller regarding the sale of goods, the provision of services, or for other inquiries. The Data Controller processes the following personal data of Interested Persons, including Callers:

  • Name;
  • Surname;
  • Phone number;
  • Email address;
  • Job title;
  • Workplace (department).

The personal data of Interested Persons is not disclosed to third parties.

Personal data for consultation and inquiry purposes is processed based on consent (Article 6(1)(a) of the General Data Protection Regulation).

PROCESSING OF PERSONAL DATA FOR THE SALE OF GOODS OR PROVISION OF SERVICES

The Data Controller processes the following personal data of Customers or Customer Representatives:

  • Name;
  • Surname;
  • Personal identification number;
  • Authorization;
  • Authorization period;
  • Represented person (relationship with the represented person);
  • Job title;
  • Workplace (department);
  • Phone number;
  • Email address;
  • Address;
  • For e-commerce – payment instruction details;
  • Other information related to the purchased product or service.

Data is obtained directly from Customers or Customer Representatives, in the process of fulfilling the contract with the Customer, and/or from other third parties associated with the data subject.

We are committed not to disclose your personal data to unrelated third parties, except in the following cases:

  • If the Customer consents to the disclosure of personal data;
  • To fulfill our obligations as a seller of goods or provider of services (e.g., data may be disclosed to courier companies delivering goods);
  • To protect the Data Controller’s legitimate interests (e.g., in case of debt recovery);
  • To authorized authorities, as required by the laws of the Republic of Lithuania.

PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF EXECUTING AGREEMENTS WITH PARTNERS/SERVICE PROVIDERS

The Data Controller, while cooperating with partners (service providers), processes the following personal data of natural persons or Representatives:

  • Name;
  • Surname;
  • Personal identification number;
  • Address (if applicable);
  • Individual activity certificate number and issuance date (if applicable);
  • Bank account number (if applicable);
  • Authorization;
  • Authorization period;
  • Represented person (relationship with the represented person);
  • Job title;
  • Workplace;
  • Phone number;
  • Email address.

Data is obtained directly from natural persons, Representatives, and/or represented persons.

We are committed not to disclose your personal data to unrelated third parties, except in the following cases:

  • If the data subject consents to the disclosure of personal data;
  • To protect the legitimate interests of the Data Controller (e.g., in case of debt recovery);
  • To authorized authorities, as required by the laws of the Republic of Lithuania.

The Data Controller may provide personal data of natural persons or Representatives to data processors not mentioned in this Privacy Policy. These data processors provide services (perform work) for the Data Controller and process personal data on behalf of the Data Controller. Data processors are authorized to process personal data only according to the Data Controller’s instructions and only to the extent necessary for the proper fulfillment of contractual obligations. By engaging data processors, the Data Controller takes all necessary measures to ensure that the processors implement adequate organizational and technical measures to ensure the security of the personal data and maintain confidentiality.

Personal data for the purpose of executing agreements with partners (service providers) is processed based on the performance of the contract and/or the legitimate interest of the Data Controller (Article 6(1)(b) and (f) of the General Data Protection Regulation).

PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES

The Data Controller aims to share only relevant news and other useful information with newsletter subscribers. This is implemented in compliance with this Privacy Policy.

The Data Controller processes personal data for direct marketing purposes only with the explicit consent of the data subject. For direct marketing purposes, the following personal data of Customers and other data subjects are processed:

  • Name;
  • Surname;
  • Phone number;
  • Email address.

After sending a newsletter, the Data Controller may collect statistical data regarding the recipient’s behavior related to the use of the newsletter content (e.g., whether the newsletter was opened, which links were clicked by the data subject).

The data subject’s email address may be used to display advertisements on Facebook, Google, and other advertising platforms, tailored to the target audience.

Based on your provided personal data, profiling for direct marketing purposes may be carried out to offer personalized solutions and proposals. You may withdraw your consent to process personal data in an automated way, including profiling, or object to such processing at any time (if applicable).

Personal data is obtained directly from data subjects. The Data Controller may provide personal data only to third parties offering specialized services, such as sending emails or customizing advertisements on advertising platforms.

Customers' and other data subjects' personal data are processed based on consent provided by submitting their data and agreeing to its processing for direct marketing purposes (Article 6(1)(a) of the General Data Protection Regulation).

The data subject has the right to object or withdraw their consent to process their personal data for direct marketing purposes at any time without providing a reason by:

  • Clicking the “unsubscribe” link at the end of the newsletter; or
  • Writing to info@brgroup.eu or calling +370 37 373248.

The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

PROCESSING OF PERSONAL DATA FOR STAFF, CUSTOMER SAFETY, AND PROPERTY PROTECTION (VIDEO SURVEILLANCE) PURPOSES

The Data Controller processes video data of its staff, Customers, and other persons captured within the scope of video surveillance to ensure their and property safety.

Please note that your video data is captured by the Data Controller's video surveillance equipment when you visit the Data Controller’s parking lot, building premises, or areas surrounding the building at S. Žukausko g. 11, Ramučiai, Kaunas district. Video data may only be disclosed to law enforcement authorities as required by the laws of the Republic of Lithuania.

The Data Controller may provide video data of staff, Customers, and other individuals captured within the scope of video surveillance to data processors not specified in this Privacy Policy. These data processors provide services (perform work) for the Data Controller and process personal data on behalf of the Data Controller.

Personal data for video surveillance purposes is processed based on the legitimate interest of the Data Controller (Article 6(1)(f) of the General Data Protection Regulation).

PROCESSING OF PERSONAL DATA FOR RECRUITMENT PURPOSES

The Data Controller processes personal data provided voluntarily by Candidates for recruitment purposes to the extent of the information submitted.

Data is obtained directly from Candidates and/or from third parties providing employment intermediation services. Such data is not disclosed to third parties.

Candidate data is processed based on consent provided by submitting their data and/or the Candidate’s request prior to entering into a contract (Article 6(1)(a) and (b) of the General Data Protection Regulation).

WHAT MEASURES DO WE TAKE TO PROTECT YOUR INFORMATION?

Personal data is protected against loss, unauthorized use, and alteration. We have implemented organizational and technical measures to safeguard all information collected for service provision purposes.

Please note that while we take appropriate measures to protect your information, no website, online transaction, computer system, or wireless connection is entirely secure.

The Data Controller applies different personal data retention periods following legal requirements and considering the purposes of personal data processing.

RETENTION OF PERSONAL DATA

The Data Controller retains personal data for no longer than necessary to achieve the purposes of data processing or as required by applicable laws and regulations.

Retention periods depend on the nature of the data, the purpose for which it is collected, and legal obligations. Once the retention period expires, the Data Controller securely deletes or anonymizes personal data.

DATA SUBJECT RIGHTS

Data subjects have the following rights regarding their personal data processing:

  1. Right to access – You can request information about whether we process your personal data and, if we do, to access your data and obtain information about its processing purposes, categories, recipients, and retention periods.
  2. Right to rectification – You can request that we correct inaccurate or incomplete personal data.
  3. Right to erasure ("right to be forgotten") – You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected or if the processing is unlawful.
  4. Right to restrict processing – You can request that we restrict processing in certain cases, such as when disputing the accuracy of your personal data.
  5. Right to data portability – You can request to receive your personal data in a structured, commonly used, and machine-readable format and to transfer this data to another controller.
  6. Right to object – You can object to the processing of your personal data when it is based on our legitimate interests or used for direct marketing purposes.
  7. Right to withdraw consent – If your personal data is processed based on your consent, you can withdraw it at any time.

To exercise your rights, contact us via email at info@brgroup.eu or by phone at +370 37 373248. Please note that we may require proof of identity to ensure the security of your personal data.

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES

In some cases, personal data may be transferred to third countries (countries outside the European Economic Area) when necessary for the provision of services. Such transfers are conducted in compliance with the requirements of the General Data Protection Regulation (GDPR) and other applicable laws.

Appropriate safeguards, such as standard contractual clauses approved by the European Commission or other mechanisms, are implemented to ensure the security of transferred data.

COOKIES

Cookies are small text files placed on your device when you visit our Website. They are used to improve your browsing experience, analyze website usage, and ensure functionality.

Types of cookies used on the Website:

  • Essential cookies: Necessary for the proper functioning of the Website.
  • Analytical cookies: Collect information about how visitors use the Website (e.g., most visited pages).
  • Functional cookies: Allow the Website to remember your preferences (e.g., language settings).
  • Targeting/advertising cookies: Used to deliver relevant advertisements to you.

By continuing to use the Website, you agree to the use of cookies. You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

CHANGES TO THE PRIVACY POLICY

The Data Controller reserves the right to update or amend this Privacy Policy at any time. Changes take effect from the moment the updated version is published on the Website.

We recommend regularly reviewing this Privacy Policy to stay informed about how your personal data is processed.

CONTACT INFORMATION

If you have any questions, requests, or complaints regarding this Privacy Policy or the processing of your personal data, you can contact us:

  • Email: info@brgroup.eu
  • Phone: +370 37 373248
  • Address: S. Žukausko g. 11, Ramučiai, Kaunas district, Lithuania.